Restore PayPal access or request a full re-sync
Check PayPal connection health and use recovery controls for the same merchant account.
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Open Settings, then Integrations, and open your PayPal connection. The panel shows its status and one clearing account per currency, each with a last-sync value.
Reconnect when credentials stop working
- If Re-authentication required appears, select Reconnect.
- Enter the replacement Client ID and Client Secret for the same PayPal merchant.
- Select Reconnect and wait for the result.
A successful reconnect updates the shared credentials across the currency accounts without replacing those accounts. Credentials for a different PayPal account are refused. If Transaction Search is unavailable, correct the app's access before retrying.
Request a full re-sync
For a healthy connection, review the Clearing accounts list, then select Start full re-sync. This clears eligible accounts' sync positions and queues re-import from the chosen start date. Accounts already syncing or no longer eligible may be skipped; check the result rather than assuming every currency restarted.
