Skip to content

Disconnect a Shopify store

Stop future Shopify imports while retaining imported records.

1 min read Updated Wed 9 Sep 2026 For accountants and business owners On every plan

All topics

Topics

Open the Shopify connection in Settings, then Integrations.

  1. Check the store you are managing.
  2. Select Disconnect.
  3. Read Disconnect this store and select Confirm to proceed, or Cancel to keep the connection.
  4. Review the result.
Disconnect this store confirmation with Cancel and Confirm buttons

Disconnecting stops future imports. Existing payouts and journals remain in Cybooks. It does not reverse their accounting effect or remove them from the books. If the action reports an error, check the connection state before assuming it has stopped.

Did this guide help?

Still stuck? Write to us.

For anything about your own books, a person on our support team replies by email.